Working in such informal fields as Communications and/or Knowledge Management is always open to criticism of legitimacy. How can your actions and strategies be made valid and valuable for your organization? Especially in times of crisis this is an important question that needs to be addressed. In this regard, the InfoWissWiki (sorry, german only) is a useful resource to give your work a scientifc and proven foundation. There’s even an accompanying blog that covers a broad range of topics related to Information Studies.