As i mentioned here before, i think that a sociological perspective might be able to shed light on the much-debated Enterprise 2.0 & ROI-topic. Well, so how could a starting point for this approach look? This list of social software usage offers some promising hints. Granted, these examples are all formulated in a way that measuring hard figures might seem nearly impossible at first, but you have to keep in mind that social interaction between employees can also yield a measurable revenue – even if it is only one employee posing a question.
With their heads in the cloud, the old dogs of technology are bent on learning some new tricks
I really like the title of this article about cloud computing.
Apart from individual use or hype that hardly relates to your average company, the value and ROI of Enterprise 2.0 tools in organizations is still questionable. The main problems can be found outlined in these articles:
- Dion Hinchcliffe: How to measure the ROI of Enterprise 2.0 tools [Link]
- Also take a look at his slides from the Web 2.0 Expo [Link, via]
- A more realistic and pragmatic viewpoint comes from Dennis Howlett [Link]
What makes me wonder is that, coming from a sociological background, i don’t see any insurmountable problems in measuring, and consequently determining, ROI of so-called ’soft‘ correlations. The social sciences have developed a strong and proven tool set for exactly this type of phenomena. Of course, the adapting of these tool sets to the enterprise could require more resources than management is willing to provide, but i think that, on a more manageable level, sound results can be found by even small teams and small initiatives.
After cleaning up the CSS here at marksimon.de i sure would like to try out such refined techniques as CSS Sprites. Although there might be no actual purpose to it and, from an aesthetic point of view, i still prefer a graphics-free approach to writing stylesheets. But that’s just my personal taste, i guess.
I tried out a tool for scheduled shutdowns on my Ubuntu machine yesterday. Firefox was still running in the background, and after the shutdown it turns out that my whole profile (bookmarks, add-ons, etc.) was lost. To make matters worse, Firefox would randomly crash at every second click, be it on the toolbar or on a link. Removing and reinstalling the packages didn’t help, but fortunately i found a solution here. So if this happens to you, all you have to do is a) duplicating the Firefox profile folder and b) editing the path to it in the profile.ini – see the first answer for a detailed description.
Working in such informal fields as Communications and/or Knowledge Management is always open to criticism of legitimacy. How can your actions and strategies be made valid and valuable for your organization? Especially in times of crisis this is an important question that needs to be addressed. In this regard, the InfoWissWiki (sorry, german only) is a useful resource to give your work a scientifc and proven foundation. There’s even an accompanying blog that covers a broad range of topics related to Information Studies.
Maybe i’m late with that, but New Scientist has published a gallery of mesmerizing deep space photographs in commemoration of the 100 Hours of Astronomy-event, which took place from April 02 til 05. I only wish these pictures had a higher resolution, they would look great on my desktop. Right now, thinking about it, they would look even better rasterbated and put up on my living room wall.