Knowledge Management links for today:
A quick follup to my post from yesterday: Over on Mashable, there is a short article about why your company should have a social media policy for external social media sites like Facebook, Youtube, Xing, or every other site where your employees can add a profile that identifies them as representatives of your company.
This article sums up the focus points that have to be taken into account if you are trying to establish a useful and usable corporate guideline for internal social media tools. Additionally, it links to a whole batch of best practice examples, from IBM and Sun up to the old lady of journalism, the BBC.
There seems to be quite an ongoing discussion about the ROI of Enterprise 2.0 applications, which typically range from trying to define exactly what Enterprise 2.0 is and, more important, how to measure and rate its value. Especially the latter is complicated, because we are dealing with a mixture of financial and technical changes coupled with more ’soft‘ changes that relate more to the social structure and communications formations of the enterprise than to hard and easy measurable facts.
I have recently pointed out that a solution would be to establish a set of sociological approaches, and i am not alone with this opinion – over on the ThoughtFarmer blog there is an interesting article that integrates some elements from network theory in a proposal of how to measure the value of an emerging Enterprise 2.0 landscape.
Links for today:
- Principles for designing global/local Intranets [Link]
- I have used it before, but never mentioned it here: The Intranet Review Toolkit by Step Two Designs. Although it contains nothing that professional intranet communicators wouldn’t know already, I would definitely recommend this to organizations where non-communicators are appointed with communication & Intranet tasks [Link]
EndUserSharePoint.com has a lightweight and easy charting implementation for SharePoint. It has only one fault: it transfers data to a Google API before rendering the graph. Couple this with the wide-ranging – and often justified – information security paranoia within corporations and you’re opening a whole new can of worms. But, I have to admit, it is a really cool idea and I think that many SharePoint users stuck without Exel Services or behind restricted installations are grinding their teeth now.