• Notes on Designing a Good User Interface
• UI Pattern Documentation Review
• 15 Effective Tools for Visual Knowledge Management
• It’s official: boring powerpoint decks are better
• Open Source Web Design
• Laddering: A Research Interview Technique for Uncovering Core Values
• Are user stories an alternative to (smart) use cases?
• On knowledge management measurement
• 8 Ways to Increase User Adoption of ECM and ERM systems
• Social Media ROI: Dell’s $3m on Twitter and Four Better Examples
• Build your own community or go where people already are?
• 8 Things To Know About Selling Document Management to Small Businesses
• How to Avoid Extinction as a Technical Communicator
• Web 2.0 Architectures: What Entrepreneurs and Architects Need to Know
• The Seven Deadly Sins of Online Community Management
• Pico – Personal Information Cockpit
• Social Media in Germany: 5 Years Behind – Still Lots to Learn

If you can handle some academical ranting, this quite long article deals with the vagueness that is inherent in Knowledge Management theory and practices:

• The nonsense of ‘knowledge management’

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