Raymond Johnson – Google+ – I found this on my office chalkboard this morning, thanks….

This reminds me of bad survey design decisions.

An experience map is a holistic view of all of the touchpoints or interactions people have with a brand. It enables you to determine a number of key factors:

Im Berliner Datenportal stellt das Land Berlin Datensätze der öffentlichen Verwaltung zur Verfügung. So soll Verwaltungsmitarbeitern, Bürgern, Unternehmen und Wissenschaftlern die Möglichkeit gegeben werden, über einen zentralen Einstiegspunkt auf Daten und Informationen der Berliner Verwaltung zuzugreifen und diese weiterzuverwenden, so dass durch neue Ideen sowie Kombination und Analyse neue Erkenntnisse aus den vorhandenen Daten gewonnen werden können.

Basically, we discovered that in any interaction, the person with the higher status uses I-words less (yes, less) than people who are low in status. [...] When undergraduates wrote me, their emails were littered with I, me, and my. My response, although quite friendly, was remarkably detached — hardly an I-word graced the page. And then I analyzed my emails to the dean of my college. My emails looked like an I-word salad; his emails back to me were practically I-word free.

James Pennebaker – The Secret Language Code

YouTube – ‪Ask Dalton Conley: “Isn’t sociology just the study of the painfully obvious?”‬‏

Download – Goffman-Poster by Criminologia.de – http://criminologia.de.

DataCatalogs.org aims to be the most comprehensive list of open data catalogs in the world. It is curated by a group of leading open data experts from around the world – including representatives from local, regional and national governments, international organisations such as the World Bank, and numerous NGOs.

Workers Leaving the Googleplex from Andrew Norman Wilson on Vimeo.

Miéville brings these quotidian practices into stark perspective. He uses slips of perception and movement back and forth between cities to highlight the contingency of many of the social aspects of the real world. The City & the City draws no hard distinction between the world of fantasy and our own. Instead, Miéville seems to suggest, the real world is composed of consensual fantasies of varying degrees of power. The slippage isn’t between the real world and the fantastic, but between different, equally valid, versions of the real.

Boston Review — Henry Farrell: Into the Breach (China Miéville).

The city as social realm strongly refers to communication via images. Comics help turning these images into cultural narratives and aesthetics and to create outstanding icons of modern identity, landmarks of our self-understanding that are, by definition, not bound to specific cities or nations.

via Confessions of an Aca/Fan: Archives: Comics and the City: An Interview with Jorn Ahrens.