Explain SharePoint site hierarchy to users through analogy
Examples of analogies that help explain SharePoint navigation structures.
Experience Maps Identify Inefficiencies and Opportunities
An experience map is a holistic view of all of the touchpoints or interactions people have with a brand. It enables you to determine a number of key factors:
Best Practices for Writing Interface Text
Moving help inside the interface has many advantages, and there are plenty of best practices for style and format. But the biggest shift in perspective [...] is to stop differentiating between the interface and the help content.
UX Myths
UX Myths collects the most frequent user experience design misconceptions and explains why they don’t hold true.
Does SharePoint Destroy Intranet Design?
As intranet projects benefit from powerful implementation platforms, teams should focus on optimizing the user experience for specific organizational needs, as 4 winning examples show.
Design Patterns: Faceted Navigation
Also called guided navigation and faceted search, the faceted navigation model leverages metadata fields and values to provide users with visible options for clarifying and refining queries. Faceted navigation is arguably the most significant search innovation of the past decade.
ClickHeat
ClickHeat is a visual heatmap of clicks on a HTML page, showing hot and cold click zones. ClickHeat is an OpenSource software, released under GPL licence, and free of charge.