A multitude of links to various resources, articles, and techniques.
Tree testing as an IA method is a quick, clear, quantitative way to test site and information structures.
Descriptions of standard user research methods in plain english.
About 8% of the male population has some sort of color blindness. The patterns and examples on this site help you create websites the color blind can use without problems.
Note taking is simple, but not so simple that it won’t profit from a structured approach.
A rundown of the main Do’s and Dont’s when designing social software. Related:
Comparison of an approved design prototype on the left and the same page in a test environment with actual content. Notice how the text is much more hard to digest and the available click actions are much less clear. Via The Content Conundrum – Bridging the gap between design and content.
A walkthrough of an actual SharePoint user test case, which includes card shuffling, user personas, and pre-defined tasks.
Miscellaneous Links For 2009-07-11:
- Notes on Designing a Good User Interface
- UI Pattern Documentation Review
- 15 Effective Tools for Visual Knowledge Management
- It’s official: boring powerpoint decks are better
- Open Source Web Design
- Laddering: A Research Interview Technique for Uncovering Core Values
- Are user stories an alternative to (smart) use cases?
- On knowledge management measurement
- 8 Ways to Increase User Adoption of ECM and ERM systems
- Social Media ROI: Dell’s $3m on Twitter and Four Better Examples
- Build your own community or go where people already are?
- 8 Things To Know About Selling Document Management to Small Businesses
- How to Avoid Extinction as a Technical Communicator
- Web 2.0 Architectures: What Entrepreneurs and Architects Need to Know
- The Seven Deadly Sins of Online Community Management
- Pico – Personal Information Cockpit
- Social Media in Germany: 5 Years Behind – Still Lots to Learn
If you can handle some academical ranting, this quite long article deals with the vagueness that is inherent in Knowledge Management theory and practices:
Finally, these bookmarklets make web browsing much, much easier: