An experience map is a holistic view of all of the touchpoints or interactions people have with a brand. It enables you to determine a number of key factors:
UX Myths collects the most frequent user experience design misconceptions and explains why they don’t hold true.
A collection of jQuery user-interface components.
Surfacescapes Demo Walkthrough: A walk-through of the current build of a proof of concept for a Dungeons & Dragons experience on the Microsoft Surface.
Some terms are too often used with only a rough and blurry definition of what they might contain and in which context they can be applied. I am as guilty of this as is every information worker. So, to make sense of terms like Knowledge Management, Internal Communications and eCollaboration, they have to be defined first. Regarding Information Architecture and User Experience, this article tries to incorporate these topics in a unifying concept. It is thoughtful, written with insight, and only the first in an upcoming series, so you are hereby ordered to read it – not only because it accomplishes the feat of simultaneously coining and explaining a new term along the way: the Enterprise-Wide Information System.